A message from Brendan McAtamney on COVID-19

The COVID-19 pandemic continues to have a sustained impact across the globe, affecting the lives of our colleagues, our clients and their patients. I’d like to again extend our thanks on behalf of everyone at UDG for all essential workers who are making sacrifices to keep us safe and prevent the spread of the virus.

I would also like to thank everyone at UDG. I continue to be incredibly proud of the way our people have adapted to what is an immensely challenging situation and continue to ensure we can deliver for our clients and their patients. Our priority from the outset of the pandemic has been to protect our people and serve our clients.

We continue to advise all colleagues who can work from home to continue to do so. The UDG Group Response Team meets regularly and will be guided by national, state, local and county level government and public health advice regarding re-opening of facilities and offices. We will conduct our own risk assessment and only allow office working when it is safe to do so. As a technology enabled business, the majority of our office-based employees continue to provide the same level of service to clients remotely. For our Sharp sites where we package critical, and in some cases life-saving medicines for patients, we continually review and enhance the health and safety precautions to protect our people.

Over the last few months we have implemented a number of initiatives to support our people in their physical and mental wellbeing. This includes a dedicated employee microsite “Wellspace”, which contains free webinars, useful resources, activities and classes to support physical and mental wellbeing.

We continue to support our clients in the fight against COVID-19 including the packaging and distribution of several clinical trials and medical information services for a potential treatment. Our team in Sharp have re-configured their facilities to ensure social distancing protocols can be followed while production continues and within Ashfield, we have adapted rapidly to ensure we can deliver our services virtually to our clients.

Across the Group there have been numerous examples of our people offering their time and money to support local communities. A few examples include foodbank donations, charitable fundraising, a donation to #FeedTheHeroes, an initiative in Ireland to provide nutritious meals to essential workers, as well as donating personal protective equipment to hospitals and manufacturing face shields for front line workers from surplus materials. We also used our expertise in viral campaigns to launch #MarkForHeroes, a social media campaign to encourage people to give back to essential workers.

Since my last update we released a trading statement to the market and this morning announced our half year FY20 interim results. In both of these statements, we updated on the financial performance of the Group and on the potential impact of COVID-19. These updates also allowed us to reiterate that UDG is a strong, diversified and resilient business, with a robust financial position, underpinned by excellent long-term market fundamentals and very talented people.

Once again I would like to take this opportunity to say a sincere thank you to all of our 9,000 employees for their tremendous efforts during this very challenging period. It is because of all of them that we can continue to ably support our clients and their patients. I have no doubt we will get through this together and emerge well positioned for future growth.

Stay safe and with best wishes,

Brendan McAtamney
CEO, UDG Healthcare plc